Anika's story: "Excellent customer service from you guys!'
Anika first contacted one of friendly fashion gurus as VIVA-LUXE had been recommended by a friend. She'd seen a saree in a store and wanted to match the colours to what she saw online with us. She knew that VIVA-LUXE
made customisations really easy and that we changed colour for free. So she went ahead and bought the Baby Pink and Black Saree
below from the Papa Don't Preach
collection and began work with us to find the right colour that she loved.
Or stylists went ahead and sent her a pantone colour reference sheet to choose the colour that she liked best. Once we'd discussed everything with Anika to understand everything she wanted, we went into production.
We kicked started this creation by sending Anika our easy-to-follow photo measurement guide. It shows, simply how and where to take each measure.
Once the saree set was complete, we ran our critical quality checks. Every outfit goes through a 30-point check for quality, fit and finish ensuring that every outfit is made to our very high standards and to the measures given.
When Anika received the saree she decided she wanted it longer. No problem! We worked with her to find a solution for her and even sent her a video to make sure she was clear on how to wear her amended saree.
Here's what Anika had to say:
"Thanks for all of your help...I'm happy to leave reviews on your excellent service on social media!"
It was a pleasure serving you Anika!
Check out what other customers have to say about us:
Real Customer Reviews