YOGITA'S STORY: 'YOU MADE ME A VERY HAPPY CUSTOMER!"
Yogitalives inCanadaand needed a gorgeous, alluring look for her event. She opted for thisPeanut Shell Lehengabut wanted to ensure a real off the shoulder blouse and a skirt that wasn't too long. She was a bit nervous about the process...but helping our customers get their personalised look is why we're here, so we went to work!
Yogita dropped us an email after placing her order;
"Very excited to get my dress! (Just a bit nervous regarding sizing since this will all be done virtually so to speak).I have included a full length picture of myself without heels and included a picture of how I hope the off the shoulder will fall (Just for your reference).I am concerned with the length as I will be wearing the skirt high waisted but don’t want it to drag".
Shopping with VIVA-LUXE is really easy. You just browse online place your order. If you have any special requests, like Yogita did, then just add your requests to the to the easy-to-follow VIVA-LUXE Photo Measurement Guide, like the one below. It outlines, in simple steps how and where to take each measure for the perfect fit. Simply complete it and send it back with any photo references.
With all orders, we ask customers to send a full length picture of themselves so that our Designers can sense check any measures that we think might be wrong. Based on Yogita's height, we asked her to remeasure her skirt length. And once we had that, we could get to work.
Once her outfit complete there was just one more step before Yogita could see her creation!
Every outfit goes through a 30-point check for quality, fit and finish ensuring that every outfit is made to our very high standards based on the measures given and matches what we advertise online - and here's the result!
Here's what Yogita had to say:
"This is a great online company that has amazing customer service and you get exactly what you pay for! Their products look exactly as they are on the website and the quality is great! I am so happy with my outfit and the customer service was bar none. They helped and rectified any situation that I need assistance with post delivery of the dress. I highly recommend this online store. I received so many compliments on my dress and I definitely told all family members and friends in person about this great company that I happened to find online! I will definitely be a returning customer!
A very happy Canadian customer!
- Yogita, July 2019
It was a pleasure helping you Yogita!
Check out what other customers have to say about us: