As soon as Mandip had purchased online, she got an email with our easy-to-follow VIVA-LUXE Photo Measurement Guide, like the one below to complete. It outlines, in simple steps how and where to take each measure for the perfect fit.
Mandip completed it and sent it back for our friendly Fashion Gurus to check over before we began making her lehenga. We weren't sure about one of her measures and asked Mandip to double check. She did, going to a tailor for a second check and once we had corrected them, with a full set of measures, we went to work.
Before Mandip got her perfect look, it had to pass our quality control measures. Every outfit goes through a 30-point check for quality, fit and finish ensuring that every outfit is made to our very high standards based on the measures given and matches what we advertise online.
When Mandip got her outfit, and tried it on at home, she felt that one of the arm holes was a bit small. Not a problem.
95% of VIVA-LUXE outfits need no adjustment at all, but it's always possible to make small adjustments on your personalized outfit because we always leave a little material in the margins (or none if that's what you prefer!), and offer £25 per outfit on all outfits for any adjustments you need to make with a local tailor.
As you can see from her glamorous Instagram photos she made a brilliant bridesmaid and we can't wait to help her, and all of our customers, for their next event!
Here's what Mandip had to say:
- Mandip, May 2019
It was a TOTAL pleasure helping you Mandeep!
We can't wait to dress you for your next event!
Check out what other customers have to say about us: